Our central aim is to improve the lives of workers who are the focus of our supplier capability-building programs. We invest in worker skills development and empower workers to improve SER performance.
We are committed to protecting all workers in our supply chain, and we recognize that certain worker groups need special protection. Suppliers in some countries have turned to students, dispatch workers, young workers (16- and 17-year olds where legally permitted), and foreign migrant workers—groups which have distinct vulnerabilities to potential abuse. We responded by introducing enhanced standards, more focused monitoring, targeted capability building, and key performance indicator (KPI) tracking to provide additional protection for these groups.